The best Cross-Channel Retail Experience for Customers

By Melissa Campanelli

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Companies:
Ann Taylor
Best Buy
Google
J.C. Penney
Wal-Mart
West Elm
Williams-Sonoma

People:
Sucharita Mulpuru

Places:
U.S.
West Elm

Melissa Campanelli Author's page Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.

Editor’s Note: Are Your Customers Getting the Best Possible Cross-Channel Experience?

Editor’s Note: Are Your Customers Getting the Best  Possible Cross-Channel Experience?