Editor’s Note: Are Your Customers Getting the Best 
Possible Cross-Channel Experience?
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Here's how it works: Consumers searching for a product sold by participating retailers can look for blue dots in the search results to see if it's available in a local store. If you see a blue dot, you can tap on the adjacent "In stock nearby" link to visit a seller's page, where you can see whether the item is in stock or has limited availability near you.
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- Sucharita Mulpuru
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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