The Benefits of Selling Luxury Online

By
Uwe Bald
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Of course, luxury items do lose some of their charm when sold online. They no longer seem "extraordinary" because any item can be bought at any time by anyone. Recognizing this fact, it's even more important for high-end brands to create a luxury experience when selling online. To do so, many employ specially trained customer service representatives in their call centers, or package the products in high-grade gift boxes prior to shipment. In this way, customers still feel special when they open the package.
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