Private-label Products

Quality control is another critical issue cited by Scott. Regularly testing products is the key to maintaining quality levels, she notes.

In an effort to maintain control over quality, Schmid advises catalogers, “Go to the original sources of products whenever possible.” Often, he says, “You’ll see people going through multiple layers of vendors to get their products, and you don’t want to do that. It’ll hurt your margins, it can hurt your quality control, and it can cause other problems. Go to the manufacturing plant directly so you can control the process. Don’t just hand off the process to someone else.”