The 50 Best Tips
Our annual collection of the year’s best tactics and tips in the catalog/multichannel business
— Stephen R. Lett, Lett Direct, Strategy column, “Maintaining a Relational vs. Flat File Marketing Database,” March, Catalog Success
✱ Gather and centralize your data, online and off.
Variables, such as e-mail click data, Web surfing behavioral data and purchase history, aren’t that effective on their own. But combined they can prove very successful. Create a separate marketing database that externally runs to the legacy system, configured so the data gleaned from the Web site can be converted into practical information marketers can use.
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