5 Best Practices to Avoid a Site Meltdown

Before, During and Beyond
Keynote recommends five key best practices for Wed performance readiness:

1. have a dedicated, cross-functional readiness team;
2. load test in production across desktops, tablets and mobile devices;
3. analyze transaction performance end-to-end;
4. monitor ongoing performance with simulated and real user techniques; and
5. plan for contingencies.

Cross-Functional Readiness Team
Companies that take website preparation seriously for any seasonal or high-traffic event think about scalability and performance across the entire business, including development, web operations, IT systems, marketing, sales, etc. While web operations takes primary responsibility for website readiness, regular meetings with a core group of stakeholders is critical to ensure getting the input needed. Doing so voices not just technical issues but broader issues such as the overall customer experience or supply chain readiness.