An Appetite for Growth
Testing new concepts has helped Cryer Creek Kitchens broaden its customer reach.
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Profitable Database Growth
Cryer Creek upped its prospecting efforts in 2004 and mailed 3.8 million names on files of apparel buyers, food-by-mail buyers and donors. Cryer Creek mails files such as Harry and David, Norm Thompson Outfitters, Wolferman’s and R.C. Bigelow, to name a few.
Within these files, age and mail-order buyers are the most important selects. The average age of Cryer Creek Kitchens catalog buyer is 55, a younger demographic than the Collin Street Bakery buyer who averages 65 years old. According to Means, the catalog’s most loyal buyers are empty-nesters in the early and active years of their retirements.
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Lisa Yorgey Lester
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