By
Hunter Hastings
and Jeff Saperstein
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People who are connected to each other through their roles view work much more personally than they do in a process view. This is about them, not their processes. This is about them and their relationships. They can now work across silos, whether corporate silos, national silos or regional silos.
We can’t make people trust each other. What we can negotiate and deliver are the trusted behaviors and relationships that people are looking for. That’s about sharing information and business contacts, and delivering the transparency of sales activity. Value networks can do that.
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Hunter Hastings
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Jeff Saperstein
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