By
Hunter Hastings
and Jeff Saperstein
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Companies have both external and internal value networks. External networks include customers, intermediaries, stakeholders, open innovation networks and suppliers. Internal value networks focus on key activities, processes and relationships that cut across functional departments, such as order fulfillment, innovation, lead processing or customer support. Value is created through exchanges and the relationships between roles that advance innovation and wealth; they're the source of company growth and success.
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- Companies:
- Wal-Mart
Hunter Hastings
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Jeff Saperstein
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