Strike Up B-to-B Activity in the Consumer World
A nine-part prescription for lucrative business sales
4. Have specially trained CSRs available.
You needn’t have a dedicated B-to-B customer service team at first. But do train a few of your top customer service staffers to take B-to-B calls and help walk business customers through questions, options and ordering.
Offer your B-to-B customers one or more of these:
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