Strategy Partner With the Best

How good is the vendor at meeting deadlines? Understand the supplier's schedule, and get its people to commit to what they promise. Will they meet your timeline expectations? How do they back up the team that's assigned to your account when one of your main contacts is out of the office?

How does the vendor feel about your company? Your vendor needs to know your company is one with which it also can grow. Show the vendor you care and are committed to it for the long term.