Some Not-So-Obvious Ways to Get Through the Tough Holiday Season Ahead
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Paul Miller
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If you’re a food mailer, your call center staff should be your waiters and waitresses. Have a food tasting for the call center where they make notes about the products in their catalogs.
3. Increase your customer service, or “customer love.” It’s contagious, and the most lackluster of customers will buy more and tell more friends if you really knock ’em down with customer service.
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