Focused on the Relationship
Solid priorities and a desire to share serve Angela Wolfe well
By
Matt Griffin
and Catalog Success
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On starting a contact center share group: After attending a conference a few years ago, Wolfe realized she’d collected several business cards from other contact center managers. “It occurred to me how much we all had in common. I thought a monthly conference call with this group on important topics might be helpful to everyone.” Now in its second year, the share group has members from about 20 companies.
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- Companies:
- Orvis Company
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