Focused on the Relationship
Solid priorities and a desire to share serve Angela Wolfe well
Joined Orvis: 2001
Greatest initial challenge: Prioritizing. “There was so much opportunity in the contact center, it was tough to decide what to work on first.” She recalls that almost all call center functions back then were done manually, and she encountered some resistance to change.
Plan of action: So far Wolfe has improved:
- Companies:
- Orvis Company
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