Cover Story: Growing Up With Under Armour
Sports outfitter's pull marketing techniques win teen athletes'
loyalty - and sales
By
Joe Keenan
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At the center of Under Armour's marketing strategy is its e-commerce website. But the site represents more than a sales vehicle for the company; it's a forum to get into the fabric of customers' lives. It started with more modest intentions, however. "We started UnderArmour.com to simplify our message: 'heat gear for when it's hot, cold gear for when it's cold,'" Kuhns recalls. With a straightforward approach and easy-to-navigate architecture, the site seeks to forge a value connection in the lives of its customers, rather than just being a place to sell products.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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