So That Was 2012!

While mobile POS is a positive step forward for many, it still can't handle cash or some of the other functions handled by traditional POS systems (e.g., staff tracking and merchandising), so it will be a while yet before we see it used by all retailers.

What's in Store for 2013?
It will be interesting to see how the second wave of omnichannel evolves, especially in terms of how the offline and social worlds will merge. Retailers are already making it possible for shoppers to identify and share the products they'd like to collect or buy in a social setting, and I expect to see more devices arriving in-store that make this possible.