Smarthome Direct Growth the Smart Way

At first, Kapur notes, the company focused on supplementing its existing product line, developing and manufacturing items that supported the existing X-10 home automation protocol or made X-10-based products better. For example, since the X-10 protocol uses household wiring to communicate between devices, Smarthome developed products to boost X-10 signal strength. But as the Smarthome customer base shifted from automation hobbyists to home improvement do-it-yourself (DIY) types, customers became frustrated with the unreliability of X-10. Most of the time it would work, but sometimes it wouldn't.