'Smart Change' at ACCM
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One of the best takeaways for me from the recent Annual Conference for Catalog & Multichannel Merchants (ACCM) in New Orleans was the need to be open to “smart change,” a term I “borrowed” from Sarah Fletcher, creative director of Catalog Design Studios, a catalog creative consulting firm. She said, “The big take-home for me from this year's conference was No. 1, don't panic, and No. 2, be open to smart changes.”
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Mary Ann Kleinfelter
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