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*Make your purchase descriptors clear
and unambiguous. Customers looking at the purchase descriptors on their monthly credit card statements should be able to easily recognize your catalog company’s name, says Baxter. Remember, it may have been up to 30 days since the customer made the purchase, and he or she may not even recall making it. Any help you can offer to jar memories may reduce your chargebacks.
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- Companies:
- EPX
- First National Bank Of Omaha
Reported Donna Loyle
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