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Merchants can reduce their chargeback rates due to customer fraud simply by carefully monitoring their sales and adopting some of the following selling strategies, says Baxter.
*Use an address verification service. Such database services verify a cardholder’s billing address to the address he or she gives the CSR at the time of the sale. The service tells the CSR if there’s a full, partial or no match to the address.
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- Companies:
- EPX
- First National Bank Of Omaha
Reported Donna Loyle
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