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Denny Hatch
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On a flight from Seattle to Phoenix in 1989, Worsley found a tiny catalog in the seat pocket in front of him: Giftmasters—a rather offbeat product of Minneapolis-based travel conglomerate Carlson. The book contained low-end merchandise, such as fish ties, at prices that were 20 percent higher than retail. The reason: Carlson was giving the airlines a 20-percent commission on sales in return for circulating the catalog.
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Denny Hatch
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Denny Hatch is the author of six books on marketing and four novels, and is a direct marketing writer, designer and consultant. His latest book is “Write Everything Right!” Visit him at dennyhatch.com.
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