Simplifying the Complex Process of Data Integration, Part 3

• warranties: follow up with sales or upgrades for end-of-life products (e.g., change your water filter every six months);
• documentation: customer self-serviced downloads for manuals, product guides and installation materials; and
• consumables and accessories: additional sales through customer service.

Check back in the Oct. 13 issue of The ROI Report for the fourth and final part of this series, where steps four and five of Rodrigue's five critical steps to data integration will be revealed.