Simplifying the Complex Process of Data Integration, Part 3
By
Joe Keenan
and All About Roi
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- the margin for the attachment should generally be higher than the core product;
- distinguish between required and optional attachments to avoid customers buying products that are “unusable” when received (e.g., electronic toys without batteries, flat-screen TVs without cables); and
- offer online coupons to trigger discounts across brands, categories, campaigns, etc.
After-Sale Service
Collect the whole view of the product when capturing product-level data, including after the initial purchase, Rodrigue said. Examples of this include the following:
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- Companies:
- Palm Beach Jewelry
- Sears Canada
- People:
- Simon Rodrigue
- Timothy Holody
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
All About Roi
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