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Shop.org's%20Annual%20Summit<%2Fa>%20in%20Denver%20yesterday,%20retailers%20remain%20prudent%20in%20their%20mobile%20financial%20investments,%20according%20to%20the%202012%20Shop.org%2FForrester%20Research%20Inc.%20State%20Of%20Retailing%20Online%20survey%20that%20was%20released%20here.%0D%0A%0D%0Ahttps%3A%2F%2Fwww.mytotalretail.com%2Farticle%2Fshoporg-report-retailers-remain-conservative-mobile%2F" target="_blank" class="email" data-post-id="5434" type="icon_link">
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As part of their mobile investments, and in addition to the consumer-facing technologies that they're leveraging, retailers are focusing on in-store technologies such as mobile point of sale and perfecting site optimization features for smartphone and tablet-toting shoppers.
According to the survey, 45 percent of companies have already or are planning to implement e-receipts in their stores in the next two years, and more than half (57 percent) say they have or will have mobile point-of-sale options for their stores within the next two years.
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Melissa Campanelli
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Melissa Campanelli is Editor-in-Chief of Total Retail. She is an industry veteran, having covered all aspects of retail, tech, digital, e-commerce, and marketing over the past 20 years. Melissa is also the co-founder of the Women in Retail Leadership Circle.
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