Shaped Up, Shipped Out
How J&L Industrial Supply Became Irresistible Sale Bait.
# of employees: 580
# of SKUs: 130,000
Catalog printer: Von Hoffman, Donnelley
E-commerce platform: ATG with Endeca for search
List manager: MeritBase, balance in house
Inventory management: Manugistics
Phone switch: Siemens
Call center scheduling software: Blue Pumpkin
Predictive selling tool: NetPerceptions
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