Shaped Up, Shipped Out

The changes have also included a heavy emphasis on making J&L a better place to work. The numbers speak for themselves: Compared to 2001 when the average annualized employee turnover rate was 41 percent, last year's turnover rate was just 9 percent, according to Spawr, and most of those among that 9 percent were terminated for misconduct, as opposed to employees who leave on their own.