7 Solutions to Stop Losing Online Sales

Make customer retention a priority. As in your No. 1 priority. When you see how much money, time and effort went into getting each initial sale, it's obvious that customer retention is critical to a healthy bottom line. Provide excellent customer service and support, stay in touch via social media, email and personal contact, and make sure your current customers are still getting your best deals. Loyalty goes a long way in this economy, so do everything you can to make sure that your best customers’ business is something your competitors’ money can't buy.