Business-to-Government E-commerce Basics

Within 30 days of receipt of your shipment (including gifts), you may return any of the following items, for any reason, for a full refund (We’ll even refund the shipping cost if the return is a result of our error).

Then it clearly states what can be returned. In many ways, Amazon.com sets the standard for the ultimate in user friendliness. It encompasses all the elements listed here and more.