By
Joe Keenan
, Senior
and Catalog Success
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7. Provide options to e-mail recipients who look to opt out. Before removing them from your list, see if they would rather cut back the frequency of e-mails rather than eliminating them completely. Customers who choose to stay are willing to be contacted. Just remember to abide by their contact parameters.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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Catalog Success
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