Which brings up another key point: When possible, avoid adversarial relationships, Kline cautions. "You want carriers to give you their very best rates and service, but still be profitable — a win-win situation." The keys to the negotiation process, says Kline, are to share appropriate information with your carriers and promote your company's advantages to them.
Serenity now! Nine tips to help improve your Outbound Parcel Shipping
Which brings up another key point: When possible, avoid adversarial relationships, Kline cautions. "You want carriers to give you their very best rates and service, but still be profitable — a win-win situation." The keys to the negotiation process, says Kline, are to share appropriate information with your carriers and promote your company's advantages to them.