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Serenity now! Nine tips to help improve your Outbound Parcel Shipping
At the end of the RFP process, the cataloger chose to stay with its current carrier, with which it was satisfied. But just by opening the bidding process, the cataloger got discounts from that same carrier. Says Kline, "The client was happy with its vendor, but wanted to test the waters. We told the carrier, 'If you want to keep this business, you need to be competitive.'"