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The Retailer's Source for Content & Community
Serenity now! Nine tips to help improve your Outbound Parcel Shipping
Catalog Success asked Jeff Kline, a veteran of catalog fulfillment, to share his advice on how you can increase the efficiency and reduce the cost of your outbound parcel shipping services — while at the same time maintaining or even improving your customer service objectives. Kline is president of Kline Management Consulting, a Collierville, Tenn.-based direct marketing and fulfillment consulting firm. His customer list includes catalogers such as Levenger, Cabela's and Benchmark Brands.