E-commerce: Unconquered Territories
Selling b-to-b products online takes on an individualized feel as catalogers automate everything a customer needs
Online Procurement System Benefits
For Dell:
Faster payment
Increased customer loyalty
Better customer relationships
100,000 fewer order calls per quarter
For Dell’s B-to-B Client Companies:
Decreased time from requisition to delivery
Increased order accuracy
Fewer orders “lost” internally
Decrease in man-hours spent on purchasing
- Companies:
- Dell Computer Corporation
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