E-commerce: Unconquered Territories
Selling b-to-b products online takes on an individualized feel as catalogers automate everything a customer needs
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This system required an average of 16.2 days just to get a requisition to the purchasing department. Some requisitions required as many as 17 approvals!
If there were errors in a requisition, it had to go back through the approvals chain for changes. Since implementing its tailored procurement system through Dell, life has gotten a lot more pleasant around the Litton purchasing department.
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- Companies:
- Dell Computer Corporation
Katie Haegele
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