Selecting the Right Web Order Software (935 words)

Implementation process—One of the questions you should be asking during the software evaluation process, says Barry, is, "Do the vendors provide a standard methodology for implementation? What kind of testing of the system will take place before we're on our own?"

Successful implementation starts with a detailed plan in advance of the "go-live" deadline, says Gardner. Smith-Gardner places a person on-site to work with clients on a week-by-week plan that ensures deliverables are being met.