Selecting the Right Web Order Software (935 words)

Degree of customization required—Most catalogers are customizing the packaged Web order software systems they are buying to fit their particular business needs, says Barry.

The rule of thumb, says Gardner, is if an out-of-the-box application meets 80 percent of your needs, then you're a candidate for the purchase. But, she adds, nearly every client will ask for a certain level of customization that can be accommodated—sometimes at no extra charge.