Selecting the Right Fulfillment Software (766 words)

• requests for information about the vendor, including the number of systems installed and terms for training and support.

4. Investigate systems options. Now that you are properly prepared, you are finally ready to start looking at systems and to determine which vendors should receive the RFP. You can consult compendiums like "The Guide to Catalog Management Software," classified sections of trade publications, Internet searches and catalog industry trade show exhibits to find out which vendors have systems that are appropriate for your situation, based on system cost, consumer vs. business-to-business sales, hardware platform options and other top-level criteria that are important to you.