Selecting the Right Fulfillment Software (766 words)
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Ernie Schell
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You should undertake a formal functional needs analysis for order entry, inventory management (purchasing, receiving and warehousing), fulfillment (picking and packing), payment processing, drop-shipping, manifesting, customer database management, accounting and reporting. Do you have specialized functions like gift shipments, multiple warehouses, international shipping, or merchandise forecasting that you want to perform? Spell them all out!
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Ernie Schell
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