Selecting the Right Fulfillment Software (766 words)

2. Assess operations and budgets. Before you start looking at software, you should carefully examine your own operations. Software vendors are all capable of doing impressive demos, and typically believe that their product is a universal solution for virtually all catalog companies. In fact, each system is radically different—there are no standards in this business. So it is up to you to spell out what it is you expect the software to do to serve your business needs for handling customers (whether consumer or business-to-business, orders and inventory).