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If you don’t currently have a customer e-mail housefile, the first step is, of course, to create one by capturing your current customers’ e-mail addresses. Before you begin, however, be aware that recent studies have shown that today’s spam-weary customers want some benefit (e.g., discount coupons, special e-mail-only offers) for handing over their e-mail addresses. Following are some strategies for collecting e-mail addresses in ways that are unlikely to offend your valued customers:
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- Companies:
- 21st Century Marketing
Claire Carpenter
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