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Joe Keenan
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The downward spiral for one of the country's most recognizable retail companies has been in motion for years. Declining store traffic and a lack of innovation online have contributed to quarter-after-quarter of sales losses. Perhaps even more troubling for Sears is that it's not capturing new customers (i.e., millennials), while its core customer is increasingly opting to shop at Wal-Mart and Target, lured away by well-stocked shelves and properly maintained stores.
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- Companies:
- Sears, Roebuck and Co.
- Target
- Wal-Mart
- People:
- Eddie Lampert
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