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Joe Keenan
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Test how your manual reviewers can access the information they need in the most intuitive and direct way possible. Try implementing a case management system that can consolidate all of the information relating to a reviewed order in one place. Provide a structured framework and checklist for investigating orders to your review team, which helps to streamline the process and ensure consistency in dispositioning orders.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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