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Joe Keenan
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After its relationship with its initial live chat provider didn't work out (the vendor wasn't flexible with design aspects and didn't offer proactive chat), Whiteflash went in search of a replacement. It settled on BoldChat, a LogMeIn brand, implementing its BoldChat Pro software three-and-a-half years ago.
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Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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