Scrutinize Your Multichannel Software Contracts

Usually there’s a software license and maintenance agreement, and a professional services agreement. Both of these need thorough review before signing. The software license agreement defines the terms of the payment schedule, delivery schedule, warranties and remedies, limitation of liability, software maintenance, termination rights, dispute resolution, indemnification, insurance coverage the vendor is required to maintain, and software escrow, among other items that may be specifically related to the vendor’s software.