Scrutinize Your Multichannel Software Contracts

Most software vendor license agreement terms are very favorable toward the vendor. Most vendors like you to sign the agreement, then work on the details of defining the implementation schedule and costs, modifications, training, and so on. Once you sign the agreement, you’re bound by the terms, regardless of what the vendor may have told you verbally. All terms that you negotiate need to be written into the agreement. Any other representation, written or verbal, isn’t an addendum to the agreement, and thus unenforceable.