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Whenever you rent outside lists, you want to be zealous about getting details from the list manager/owner on how recent and clean those names are and about cleaning and standardizing the records yourself.
It’s also crucial to run a merge/purge program to eliminate duplicate customer records. Depending on the specific customer base, says Berge, the merge/purge is set up to send catalogs to businesses, households or individuals.
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Hallie Mummert
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