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Joe Keenan
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I'm skeptical that same-day delivery is the answer to years of decline for shopping malls. Can it help, especially during high-volume shopping trips typical during the holidays? Sure, but those events are, for the most part, few and far between. I just don't see much use in having a pair of jeans shipped to my house if I'm already in the store to try them on. I don't have any data to support this theory, but I'd argue the vast majority of consumers shopping in malls walk out with one or two items. It's not the grocery store where you're picking up a week's worth of food.
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- Companies:
- Amazon.com
- J.C. Penney
- Places:
- U.S.
E
Joe Keenan
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Joe Keenan is the executive editor of Total Retail. Joe has more than 10 years experience covering the retail industry, and enjoys profiling innovative companies and people in the space.
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