Same-Day Delivery: From Competitive Advantage to Must-Offer Service

Consumer demand for same-day delivery has arrived, and will only increase with time. Amazon.com, eBay, Google and Wal-Mart may have jumped into this race to gain a competitive advantage, but soon consumers will expect all retailers to follow suit. Now is the time to begin thinking and preparing so that your company's offering doesn't arrive a day late and a customer short.