SaaS: Too Much of a Good Thing for Retailers?

External-facing SaaS apps are trickier. Customers or partners tend to go away without saying anything, making immediate awareness critical. With a proactive approach to monitoring your external-facing SaaS apps in real time, you can quickly make course corrections to mitigate interruptions. For example, in the case of an email landing page, you might reroute visitors to your Facebook page. Actionable data makes the difference.