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Bill Spaide
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1. Where do you need to go systems-wise, with what intensity and at what cost?
2. Are you meeting or exceeding your company’s IT expectations? That is, do top managers at your catalog, including the CEO and CFO, know if they’re getting their money’s worth for IT investments?
3. What’s your mode of operation? Are you interested in maintaining the status quo in your operations, or are you in an aggressive-growth mode and looking for IT improvements?
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